Refund & Return Policy – Hamsa Perfumes

We want you to be fully satisfied with your purchase from Hamsa Perfumes.

1. Return Eligibility

We accept returns only if:

• The item is damaged, defective, or incorrect
  
  

• The product is unused and in original packaging
  
  

• You contact us within 5 to 7 days of delivery
  
  

2. Non-Returnable Items

Due to hygiene reasons:

• Opened or used perfumes
  
  

• Personal care items
  
  

• Sale items (unless damaged)
  cannot be returned.

3. Refund Process

After return approval:

• Refunds are issued to the original payment method
  
  

• Processing time: 3–7 business days
  
  

• Shipping fees are non-refundable unless the issue is our fault

4. Exchanges

For damaged or incorrect products:

• We offer replacements
  or
  
  

• Store credit (if preferred)

5. How to Request a Return

Contact us with your order number and issue:
📧 Hamsakw20@gmail.com
📞 +965 99969363